Privacy Policy

This Privacy Policy describes how Mallar Media Ventures(“we”, “us”, or “our”) collects, uses, shares, and protects your information when you visit or make a purchase from our website (the “Site”). By using the Site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal information you provide, such as your name, email address, phone number, and shipping/billing address when you register, place an order, or contact us.
Order information, such as products purchased, order value, and transaction history.
Payment information. Payments are processed by our payment gateway, Razorpay. We do not collect or store your full card number, CVV, UPI PIN, or banking credentials on our servers.
Technical & usage data, such as IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

To process, fulfil, and deliver your orders.
To communicate with you about your orders, account, and support requests.
To process payments and prevent fraud.
To improve our products, services, and website experience.
To send you updates or promotional offers, where you have opted in.
To comply with legal and regulatory obligations.

3. Payment Processing

All online payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway. Your payment details are transmitted directly to Razorpay and are subject to Razorpay’s own privacy policy and terms. We receive only a confirmation of payment status and a transaction reference, never your sensitive card or banking details.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how the Site is used. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

5. How We Share Your Information

We do not sell your personal information. We share it only with:

Payment processors (Razorpay) to complete transactions.
Logistics and delivery partners to ship your orders.
Service providers who help us operate the Site (e.g. hosting, analytics), under confidentiality obligations.
Legal authorities where required by law or to protect our rights.

6. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Mallar Media Ventures
Email: support@mallarmediaventures.com
Phone: +91 87964 23336
Flat No: 601, 6th Floor, Artha Mart, Greater Noida West, Gautam Buddha Nagar, Noida, Uttar Pradesh 201306